Emergency Technical Support
For emergency technical support when Steve is unavailable, please contact one of our support team members below.
Forward Accounting Solutions
Tanya Bélanger was introduced to Adagio in 2011 and immediately knew it was an accounting software solution she wanted to work with. Since then she has combined her solid accounting background and continually growing knowledge of Adagio to provide users with consulting, technical support, implementation and training services. She supports clients in a wide range of businesses and industries, from distribution and construction to non-profit, professional services and government. Tanya is passionate about business efficiencies, process improvement and high-level service and support. She is driven by understanding a business’s unique needs and how to leverage Adagio’s functionality to maximize its benefit. Tanya is an honors graduate of Business Technology and Accounting from Moncton Community College and after nearly 25 years in the field, remains enthusiastic about what she does.
Vickie Cegliastro is a CPA, CMA with over 20 years of experience in small and large business. Vickie spent ten years as the General Manager of a small business, was an ACCPAC Plus and Adagio Accounting user for over 15 years, and has held various Controllerships during her career. Vickie understands the intricacies of how organizations work, the challenges of small businesses and what it is to be an Adagio Accounting user. Today, as a certified Adagio Consultant and Reseller with vast experience, an accounting designation and grass-roots in Montreal, Vickie is fluent in both English and French and happy to serve you in your preferred language.
Dan Desautels is an Adagio Consultant and Certified Reseller at DezTek Solutions, joining us from Thunder Bay Ontario. Throughout Dan’s career with Adagio, he has worked extensively with First Nations Organizations and has a great understanding and appreciation for the intricacies and complexities within the finance offices of this sector. Continuing to support both Adagio and Adagio Cloud implementations, as well as ongoing support of Adagio Accounting Software (and its third party applications), Dan has a keen eye for improving workflows and processes for his clients. Dan brings over 15 years of IT, software and accounting experience after having graduated with honors from Red River College in Business Administration, Accounting and Business Management.
Arx Business Solutions
Bruce Gardner’s breadth of experience as an entrepreneur, a custom software developer, and now as a consultant, brings him a perspective other advisers often lack. Throughout his career, he has developed accounting systems for engineering firms, manufacturers, distributors and medical waste disposal firms, in addition to case management software for child service agencies, and other smaller “middleware” projects. His clients include not-for-profit agencies, distributors, construction firms, manufacturers, accountants, fast-service restaurants, transportation firms and more. Bruce has consistently been recognized as one of North America’s top tier Adagio Consultant Resellers, and enjoys an excellent working relationship with Softrak Systems, the developers of Adagio Accounting.